Terms of service

Terms of Service | MODEVIA Handcrafted Footwear Pakistan

Welcome to MODEVIA, your trusted destination for premium handcrafted footwear in Pakistan. These Terms of Service govern your use of our website and online store. By visiting or purchasing from MODEVIA, you agree to the following terms and conditions.

1. General Information

This website is operated by MODEVIA. Throughout the site, the terms “we”, “us”, and “our” refer to MODEVIA.
By accessing or purchasing from our website, you engage in our “Service” and agree to comply with all terms, conditions, and policies stated here.

MODEVIA reserves the right to:

  • Update or modify these Terms at any time.

  • Refuse service to anyone for any reason at any time.

  • Correct any errors or inaccuracies on the site without prior notice.

2. Online Store Terms

  • You must be at least 18 years old or have parental consent to use our store.

  • You agree to provide accurate and complete information during checkout.

  • Misuse of the website or false orders may result in legal action or account restriction.

3. Product Information

All MODEVIA products are handcrafted, so slight variations in color, texture, or design may occur — these are not considered defects.
We make every effort to display product colors and details accurately, but screen differences may affect how items appear online.

4. Pricing and Payment

  • All prices are listed in Pakistani Rupees (PKR).

  • MODEVIA reserves the right to change prices at any time without prior notice.

  • Payments can be made via Cash on Delivery (COD), Bank Transfer, or Debit/Credit Card, depending on availability.

If a payment is not completed or verified, MODEVIA reserves the right to cancel the order.

5. Shipping and Delivery

We ship across Pakistan via reliable courier partners such as TCS, Leopards, and Call Courier.
Delivery usually takes 3–7 business days, depending on your location.

For more details, please refer to our [Shipping Policy] (link to be added once live).

6. Returns and Refunds

Our Return & Refund Policy applies to all online purchases.
You can request a return within 7 days of receiving your order if it meets our eligibility criteria.
Read the full policy here: [Return and Refund Policy] (link to be added once published).

7. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all orders placed at our store.
You must promptly update your email address, shipping address, and payment details to ensure smooth transactions.

8. Prohibited Uses

You are strictly prohibited from using this website or its content for:

  • Any unlawful purpose

  • Soliciting others to perform illegal acts

  • Violating any local or international laws

  • Uploading malware, viruses, or malicious code

  • Collecting personal information of others

  • Spamming, phishing, or hacking

Violation of these terms may result in immediate suspension of access to the site and legal action.

9. Limitation of Liability

MODEVIA and its team shall not be liable for:

  • Any direct or indirect damages resulting from product misuse, delay, or unavailability.

  • Losses arising from the use of the website or third-party services.

All MODEVIA footwear should be used as intended, and customers are responsible for proper care and maintenance.

10. Governing Law

These Terms of Service are governed by the laws of Pakistan.
Any disputes shall be resolved under Karachi jurisdiction, in accordance with Pakistani law.

11. Contact Information

For questions or concerns about these Terms, please contact us:

📧 Email: modeviapk@gmail.com
📞 WhatsApp / Call: +92 333 4597040
📍 Address: Lahore, Pakistan

We value your trust in MODEVIA and aim to provide a transparent, secure, and satisfying online shopping experience.